At BTEC Innovations, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect the following information:
Name, phone number, email address
Billing and shipping address
Payment details (processed securely via third-party gateways)
Order and communication history
2. How We Use Your Information
Your information is used to:
Process and deliver orders
Communicate order updates and support
Improve our products and services
Comply with legal and regulatory requirements
3. Data Protection
We implement appropriate security measures to protect your data.
Sensitive payment information is not stored on our servers.
4. Sharing of Information
We do not sell or rent your personal data. Information may be shared only with:
Courier and logistics partners for delivery
Payment gateways for transaction processing
Legal authorities when required by law
5. International Data Transfers
For international orders, customer data may be processed across borders solely for order fulfillment and logistics purposes.
6. Cookies
Our website may use cookies to improve user experience and website functionality. Users can manage cookie preferences through browser settings.
7. User Rights
You may request:
Access to your personal data
Correction or deletion of your data (subject to legal requirements)
Requests can be sent to our support email.
8. Policy Updates
BTEC Innovations reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page.
9. Contact Us
For privacy-related concerns, contact us at: